FAQ - POP Email Clients - Existing Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Outlook XP, 2002, or 2003 program, perform the following steps:

1. Click Tools  
2. Click E-mail Accounts
3. Select View Or Change Existing Account
4. Double click your email account
5. Type your Full Email Address for the Username
6. Type your Password
7. Type in the following for Incoming Mail Server POP3: mail.spro.net
8. Type in the following for Outgoing Mail Server SMTP: mail.spro.net
   
   NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, you can change the POP3 & SMTP server settings to: mail.yourdomain.com
   
   
9. Click More Settings
10. Click the Outgoing Server Tab
11. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
12. Click the Advanced Tab
13. Type 587 in the Outgoing Server field
14. Click Ok
15. Click Next
16. Click Finish

That's it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.