FAQ - POP Email Clients - New Accounts

Description: The steps below assume that you have a valid, active email account already setup with SolutionPro. While you are in the Outlook 2010 program, perform the following steps:

1. Click File
2. Click Info
3. Click Account Settings
4. Click the pop out drop down Account Settings
5. Click the New button
6. Click Next
7. Type your Name
8. Type your full Email Address
9. Type your Password
10. Check the box at the bottom: Manually configure server settings…
11. Click Next
12. Select  Internet Email
13. Click Next
14. Type in the following for Incoming Mail Server: mail.spro.net
15. Type in the following for Outgoing Mail Server: mail.spro.net
    
    NOTE: OPTIONAL If you have your own domain name and your email does not end with @spro.net, change the POP3 & SMTP server settings to: mail.yourdomain.com
    
    
16. Type your Full Email Address for the Username
17. Type your Password
18. Click More Settings
19. Click the Outgoing Server Tab
20. Click the checkbox My Outgoing Server (SMTP) Requires Authentication
21. Click the Advanced Tab
22. Type 587 in the Outgoing Server field
23. Click Ok
24. Click Next
25. Click Finish
26. Click Close

That's it!

NOTE: If you are unable to send email after you have changed these settings it is possible that your internet service provider may be blocking your outbound email for security reasons. Providers such as Cableone, Verizon, and Clear have been known to do this. If this scenario applies to you, all outgoing email support questions will need to be directed to your ISP. SolutionPro does not have the ability to manage outbound email restrictions set in place by an internet service provider.